FAST, RELIABLE, SOLUTION-FOCUSED

AFTER SALES SERVICE

FAST, RELIABLE, SOLUTION-FOCUSED AFTER SALES SERVICE

Service

BakS (Bakirci Service) is an After Sales Service Department, who is doing installation, mounting, activication, periodical maintenance, repair, calibration, utilisation trainings and original spare parts support for all sold equipment by Bakirci.

BakS believes that “service and support is much more valuable than to sell a product”. Believing in this philosophy, Bakirci has the aim to serve all customers to whom he is a solution partner with high quality level, fast, reliable and economic after sales services.

Bakirci is believing in the importance of customer feed back regarding after sales service and is acting with high awareness regarding warranty and support.

In order to give the best possible after sales services, BakS cares about the qualification of his employees and is continuing his investments in this regard.

BakS, with his 42 technical employees and his service points in Istanbul, Ankara, İzmir, Bursa, Antalya, Mersin, Gaziantep, Trabzon, Lefkoşa and Baku has the capability to offer service in the same day.

ACTIVITY FIELDS

Assembly

Assembly work performed by competent and trained technicians.

Training

Training programs for the correct use and operation of equipment.

Repair

Fast, reliable, professional repair service for malfunctions that occur over time.

Maintenance

Periodic Maintenance service for long-term performance and safe operation of the equipment.

Installation

Installation service, where the compressed air, water, oil and exhaust extraction systems required by the workshop are made in accordance with the relevant standards and regulations.

Expertise

Expertise for the inspection of the repair requiring equipment by an expert with the detection and report of the defective parts.

Calibration

Measurement, Verification and Calibration service requested by official institutions at certain periods. 

Special Solutions

Project-specific "Special Solution"s that provides Ästhetics, speed and flexibility to our customers, especially for assembly and installation works.

Share Parts

Original Spare Parts service offered for the replacement of parts needed during repair and maintenance operations in accordance with the manufacturer's recommended standard.

On-Line Support

Very fast "On-Line Support" service provided by remote connection to equipment with internet infrastructure.

Replacement Equipment

"Replacement Equipment" service, which is sent to replace the defective devices in order not to disrupt the customers' work during the period of waiting for the equipment in the technical service.